Q: Why do I have to transfer my website? What does web site migration consist of?
A: The web site migration service available at Macrocyber is totally free of cost and consists of moving all your files, databases and emails from your current provider to your new web hosting account with us. We’ll also modify all the configuration settings required for your sites to be fully operational on our advanced cloud hosting platform.Our technicians are fully capable of moving any type of web site. With years of experience behind their backs, they are experts in the specificities of our web hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom–made application with many custom libraries is as easy as transferring a plain WordPress weblog.
Q: How much time will the website migration process take?
A: While we can’t give you a precise ETA, because there are plenty of variables, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will do our very best to transfer your site within 48h, and in some cases – within 24h (in case the website content is not large).
Q: What info will I need to give to your Website Migration Department?
A: We do not gather any personal info. We’ll require, though, the login information for your current hosting account along with the name of the site that you wish to transfer.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will my site be unavailable during the migration?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. After the transfer is over, we’ll make certain that everything is functioning correctly and that the integrity of your web content is not jeopardized prior to telling you that the migration is complete. Then we’ll explain to you how to transfer the domain over to your web hosting account with us and how to update the DNS settings.
Q: Will my present hosting provider need to provide any information/assistance?
A: While we transfer your web content, your web hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.
Q: Which web hosting providers can you transfer website content from?
A: Yep. We support all common Linux–powered web hosting platforms. We do not support Windows–powered hosting platforms, because we don’t provide Windows hosting services ourselves.We also don’t support proprietary site building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.