Irrespective of the fact that the web hosting service offered by the different companies seems the same, every provider has got a personalized platform with its own tweaks and ways to carry out certain procedures. In such a case, an info-ridden knowledge base would be exceptionally useful both for people with zero experience and for technically competent individuals who will sooner or later learn how particular procedures are done, but will waste valuable time meanwhile. The objective of such a knowledge base is to help make the hosting service fast and easy to use, sparing users plenty of time and effort. The outcome is more satisfied customers, as they can swiftly find the information they are seeking, and less work for the tech support staff representatives, because usually most of the enquiries and issues that clients have got are already included in the knowledge base. Given that the articles are adequately written and cover more topics, you’ll be able to find out more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

All cloud web hosting plans that we are offering come with an elaborate knowledge base where you can find all you need to know with regards to your web hosting account. Whether you plan to set up a brand new database, to redirect a domain name by means of an .htaccess configuration file or to set up an email account on your desktop computer or hand-held device, you can simply read our help articles and all the information that you require will be there. When you open a particular section of your Hepsia Control Panel, you will see articles that pertain to the functions that you can access through it. In case you would like to check the whole collection of articles and get acquainted with all the features that Hepsia is offering, or only to read general information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our very best to encompass any complication that you could face, but in case you don’t find the info that you’re seeking, you can always get in touch with us, as our support team is on duty 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated plans, will permit you to access the elaborate online documentation that we’ve prepared for you. The articles themselves include generic information on our web hosting services, educative guides about the separate functions that you can make use of, along with troubleshooting instructions that can help you recover common problems that you could experience. The topics that we’ve covered encompass pretty much everything, from basic things such as how to host a brand new domain name in the account, to more complex ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right-hand side of the page that you’re on, whilst the full article collection is accessible through the all-encompassing Help section.