Despite the fact that this isn't the keyfactor to help you identify a reliable cloud web hosting supplier from a bad one and a reseller from a real supplier, having the option to call and speak with a live person is a sign that you aren't dealing with a one-person company and that you'll be able to get in touch with somebody when you're looking for assistance. The telephone support for web hosting services may range from standard to experienced, which means that the issues which can be resolved through a phone call vary based on the company. In the general case, these matters are simpler and include billing or first level tech issues since more complex issues usually require a support ticket where both you and the administrators can follow what's going on with a particular situation. Nevertheless, having the option to phone call your provider can save you a lot of time and efforts for the countless small issues which will eventually appear at the time you manage your hosting account.

Phone Support in Cloud Web Hosting

Our cloud web hosting packages offer telephone support fourteen hrs per day even on public holidays, so if you don't have an account yet, you're able to call us and learn more about our services or if we'll meet the system requirements for your sites. For your benefit, we have local telephone lines in the United States, Great Britain and Australia, so that you are able to contact the phone number which is closer to you. In case you're a current customer, we can help you in a timely manner with any general and billing matters and with numerous tech issues in order to save you time and efforts - we are aware of the fact that sometimes it's much easier talk to a live person so as to get things done immediately. Certainly, some problems cannot be managed on the telephone, so in such a case you will be able to take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there will always be someone to assist you when you have any queries about the semi-dedicated server packages that we provide. Whether you would like to find out more about our plans, you have some billing issue or some general issue, you can just give us a call. Though some more complicated problems may require a ticket to give some time to our technical support team to analyze, we're able to help you with quite a lot of technical questions over the phone as well, saving you time and efforts. As we have data centers on three continents - in the U.S.A., Great Britain and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we have a global number where you'll be able to contact us.