Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center included in our Site Control Panel offers a collection of help articles and regularly asked questions. Aimed at fixing any common issue that you may have, they are contributed by our support team of experienced technicians.

  • Top quality support service

  • Educational Video Clips

  • If you would like to watch how a task is fulfilled or how an issue is addressed, rather than just reading about it, then check out our collection of how–to video tutorials. They cover various issues and will help you swiftly understand how to work with our Site Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer support service with a 1–hour ticket response time guarantee. A group of skillful techs will be online for you to attend to all the enquiries that you might possibly have. During non–peak times, a response will be supplied within just 20 minutes.