Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Warranty

  • Our group of professionals will try their best to respond to your service needs in about 1 hour. If, however, the situation you have come across needs some help from the Admin =Dept,= we’ll address the ticket to the administrator on shift and will submit a comment to notify you.

  • Top quality support service

  • Professional Customer Assistance Service

  • Our tech assist Dept is going to be online for you 24/7/365 to to take care of all assistance demand tickets that you send to us. We offer customer support for all software that are installed in advance on your machine. These include our in–house developed Site Control Panel, the preferred Operating System along with the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • Each section of the Site Control Panel that is included completely free with your VPS offers you an incorporated article base. You’ll see an assortment of in–depth how–to posts and a selection of step by step video guides that show all the standard web site maintenance jobs. You can start using them by clicking the Help or Video buttons in the top right corner of each Control Panel section.