A 99.9% Server Uptime
We have built our cloud web hosting system using stable hardware and significantly modified software. Our system administrators have installed a modified version of SELinux on all our servers in order to guarantee optimal safety and reliability. We have set up several DDoS prevention units in addition to highly efficient firewall programs to make sure our network is impregnable and safe.
Our cloud web hosting plans packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s essential that you also set up your own network architecture. For this reason, we set up a custom internal network in each one of our data centers. Based on top–class Juniper routers and switches, our internal network allows for mind–bogglingly fast data transfer speeds and is completely redundant.
Therefore, you will enjoy a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center and in our AU located data center, no matter which hosting service you have selected.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned money at stake, you cannot feel truly secure. Because of this, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel content with our service or if you wish to use a bit more powerful web hosting solution, like a VPS plans or even a dedicated web hosting plans – you’ll get a full refund, with no secret fees or refund taxes.
24/7 Technical Support
If you manage a web hosting firm, your tech engineers are of primary importance. For this reason, we’ve conscientiously selected a highly skilled group of techs, each with many years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All customer service inquiries are responded to in less than one hour and our average support ticket response time is well under twenty minutes!